Privacy Policy · POST205

Who we are

POST205, Inc. builds business systems for founder-led SMEs in the Philippines. We operate post205.com. Under the Data Privacy Act of 2012 (Republic Act No. 10173), we are the personal information controller for data collected through this website.

Our registered address is 3/F LZF Building, 25A Timog Avenue, South Triangle, Quezon City, Metro Manila 1103.

What we collect — and why

Your data reaches us when you get in touch, when you use a chat on the site, or when you agree to a proposal. A person reads inquiries and proposals and replies. The one automated part is the FAQ assistant: when you ask it a question, that question goes to our AI provider to write the answer, and we keep the questions to make our answers better. The AI provider processes your question to reply and does not use it to train its models. Please don't type anything sensitive into the chat.

Information	Why we collect it	Legal basis
Name and email address	To respond to your inquiry or send you a proposal	Consent / Contract
Message and chat content	To understand what you need and how we can help	Consent
FAQ chat questions	Sent to our AI provider to generate an answer, and kept to improve the FAQ	Consent
Company name and role	To tailor proposals and service agreements to your business	Contract
Proposal acceptance data	To create a service record when you agree to work with us	Contract

Cookies and browser storage

This site keeps a couple of small things in your browser so it works: a note that you've seen the cookie message, and a marker that you've already sent a message so we don't ask twice. Both stay on your device. We don't run ads or third-party analytics.

We built no way to identify anonymous visitors. If you browse without contacting us, we have no idea who you were.

Who we share your information with

We use a few third-party providers: an email delivery service, a cloud database provider, an AI provider that powers the FAQ assistant, and a secure messaging service that alerts our team when you send a message. They all use encryption and access controls. We don't sell your data or share it for advertising.

How we protect your information

Your data is stored in an encrypted cloud database, protected in transit and at rest. Access is restricted to authorized personnel only.

If there's a breach affecting your data, we'll notify you and the National Privacy Commission within 72 hours.

How long we keep it

We keep your information while we're working together and for one year after. Ask us to delete it and we will, unless there's a legal reason we can't.

Your rights under RA 10173

Under the Data Privacy Act of 2012, you have seven rights:

Right to be informed

Ask us whether we hold data about you and what we're doing with it.
Right to access

Request a copy of your data: what we have, where we got it, who's seen it.
Right to correction

Ask us to fix anything wrong. We correct it.
Right to erasure

Ask us to delete your data when it's no longer needed, or when you withdraw consent.
Right to object

Object to how we're using your data, including for any marketing.
Right to data portability

Get your data in a format you can use or move elsewhere.
Right to complain

File a complaint with the National Privacy Commission if you think we've handled your data badly.

Email dpo@post205.com. We respond within 15 business days.

Contact us

Data Protection Officer

POST205, Inc.

3/F LZF Building, 25A Timog Avenue
South Triangle, Quezon City, Metro Manila 1103

dpo@post205.com

National Privacy Commission. You also have the right to file a complaint directly with the NPC. Visit privacy.gov.ph or email complaints@privacy.gov.ph.

If something here is unclear, email us and we'll fix it.